Order Faqs

Q. How can I cancel my order?

You can inform us to cancel your order before it is dispatched from our warehouse, which is usually 24 hours after the cleared payment received. We will stop your shipment and cancel your order. We are unable to cancel your order if you notify us after the item is sent out.

Q. How long I get my money back if I cancel my order?

If you paid via Paypal, you will get the refund within 24 hrs. For credit card payments, it takes 15-20 days until the payment shows in your bank.

Q. Do you offer discounts on bulk orders? What is the threshold to earn a discount?

We encourage our customers to buy order above $29 to qualify for free shipping. For wholesale queries please drop us a line.